HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.

An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).

Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.

Most standard bicycles and Class 1 e-bikes are eligible for purchase with HSA/FSA funds, provided you have a Letter of Medical Necessity (LMN) from a doctor.

A physician must prescribe the bike to treat a specific medical condition; bikes for general wellness or commuting are not eligible.

Yes, if qualified. Simply select Truemed as your payment option at checkout and use your FSA or HSA card as you would any other credit card. If you do not have sufficient HSA/FSA funds, you can split your payment between your credit card and HSA/FSA card.

Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures

Yes. If you’d like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.

The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.

There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other health purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.

There is no cost to you, as long as you are shopping with a Truemed partner merchant like us, Bicycle Warehouse.

You can use your HSA/FSA dollars all year long. However, most FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st: use it, so you don’t lose it!

Generally it takes 2-5 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us atsupport@truemed.comfor help.

Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!

Unfortunately, Truemed is currently only available in the United States.

Yes, absolutely. If you do not have enough funds in your Health Savings Account (HSA) or Flexible Spending Account (FSA) to cover the entire purchase, you can split the payment with a personal credit or debit card.

There are two ways to do this, depending on the checkout option you choose:

Option 1: Split Payment at Checkout (Recommended)
When checking out with TrueMed, select the option to pay with multiple cards. You can enter the specific amount you wish to charge to your HSA/FSA card, and the system will prompt you to pay the remaining balance with your personal credit card.

Option 2: Reimbursement Method
If you prefer, you can pay for the entire order with your personal credit card and submit for partial reimbursement later. TrueMed will provide you with a Letter of Medical Necessity, which you submit to your HSA/FSA provider to get reimbursed for the amount you have available.

Example Scenario:

You are purchasing a bike for $2,000, but you only have $1,500 in your HSA account.

• Step 1: Select the TrueMed payment option at checkout.
• Step 2: Enter $1,500 as the amount to be charged to your HSA card.
• Step 3: Enter your personal credit card information to pay the remaining $500.
• Result: The order is fully paid, and you have successfully utilized your tax-free funds without overdrawing your account.