An Update From Our Team - Bicycle Warehouse

An Update From Our Team

2 min read
Published: May 27, 2020
Updated: November 26, 2024

To all of our awesome Guests,

We hope you and your family are safe and healthy ❤️. 

Our web store and retail stores are open. We are super grateful and thank you for your business. 

Bikes are the new toilet paper. There is an industry wide shortage of bikes, accessories and parts. We are fortunate to have good inventory levels. We purchased heavily during the early phases of the crisis in anticipation of the current shortages of bikes and gear.  😀

Here is how we can best support you: 

1. Buy online options

  • Buy on line & Ship to your home 
  • Buy online & pick up In-store 

2. Buy at our stores (click here for locations and hours)

  • We are practicing safe social distancing 
  • We are keeping everything clean and sanitized
  • We are limiting the number of Guests in-store and requiring masks be worn

3. Service Procedures (click here for more details)

  • We are only accepting Service & Repairs on bike brands that we carry or bikes purchased from Bicycle Warehouse
  • Regular service turnaround is 3 weeks (sorry we are unable to expedite any service at this time)
  • "New Bike 90 day adjustments" turnaround is 2 weeks
  • Limited industry wide parts availability can delay repairs or even prevent us from being able to repair some bikes
  • We can install tubes to fix flats with 24 hour turnaround at each store

Thanks again for your patience and business while we get back to rolling at full speed 😀

    Stay Healthy & Ride Safe

    Owners Debbe & Mike

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      18 comments

      Will your Temecula location be open July 3rd for a bike order pick up?

      Jordan Briggs

      Hello, I have received calls from Bicycle Warehouse and have been unable to coincide in answering the calls. I placed an order for a mountain bike a week ago and would love to be contacted to get updates on my order.

      Thank you so much.

      Ivanna Guerrero

      Hi I purchased a bike last night and I was wondering when I would be able to pick up at your ocean side location?

      Gilbert Median

      Hi ,

      Looking for Kids 24 Inch Bike for my 9 Year old for his Bday, i don’t see any bikes in online, so we are in Vista Hacienda Dr, are you guys open on saturdays so that we can come and visit

      let me know
      Sanjeev
      6692386912

      Sanjeev

      Hello, I place an order on Friday, with PayPal. How long do orders typically take to ship out?

      Fanta Weldegebreal

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