Hi Everyone & Welcome,
Brian here, I'm in charge of making sure the Temecula store takes care of all your cycling needs. My crew and I pride ourselves on delivering fantastic "Guest" service. We understand the most important person is you. We give you straight talk in a friendly, comfortable and patient atmosphere. It's the old fashioned way of doing business - "Take care of your Guest first and success will follow". We've been doing it this way for over 20 years and we look forward to taking care of you for the next 20 (and beyond) years.
See you soon
Brian & Crew
Favorite Bike: Santa Cruz Bronson
Favorite Place to Ride: San Juan and Nobel Canyon
Favorite Bike: Giant Glory
Favorite Place to Ride: San Juan Blue Jay Trail
Favorite Bike: Santa Cruz 5010
Favorite Place to Ride: Daley Ranch
We appreciate you taking the time to tell us what you think. In today's busy world we recognize it takes a lot to move someone to write a thank you letter for excellent service. Our team will continue to work hard at living up to your kind words.
Hi Debbe and Mike,
I wanted to reach out and tell you about my experience in your Temecula shop yesterday. I was helped by Brian Cannon.
Without a doubt Brian was extremely helpful, knowledgeable, and very patient regarding to my bike search and continued research. I was in between a Trek Remedy and the Giant Trance as they were top notch bikes and both within my budget. Honestly, Brian helped tilt the scales towards the Trance based on testing the bike and his knowledge of the bike and what it can do. Coming off a Cannondale hardtail MTN bike (29er) I knew I wanted something more playful but would roll & climb well on the singletracks. I am now the proud owner of the 2015 Giant Trance 27.5”!
Also, Brian was working by himself and even with 4-6 other customers in the shop he still managed to help each person and answer questions all while helping sell me the Trance.
I am excited to pick up my bike today and just wanted to reach out and let you know this information.
Looking forward to being a Giant customer for a long time.