Payments, Shipping & Returns

Payments

Bicycle Warehouse is happy to accept Visa, MasterCard, American Express and Discover credit cards. We also offer free financing in store (for more info click here) and online using Affirm. 

Gift Cards

We offer two types of gift cards: digital gift cards delivered via email which can be used on BicycleWarehouse.com and in store and physical gift cards which can be used in store and online. 

Shipping

When Will My Order Ship?

Most orders placed before noon PST ship the following business day. Once your order has shipped a tracking number will be e-mailed to you with a delivery estimate. This info  can also be accessed from your Account Page.

Free Shipping Promotion

We're happy to offer FREE shipping on orders over $125 within the continental United States. 

This excludes some oversized items; for example bikes, wheels, trainers, indoor bikes, car racks, etc. 

In Store Pick Up

If you would like to pick up your order at one of our stores just select the "Free Store Pickup" shipping option when ordering. Please note that our online store and our retail stores maintain separate inventories. Purchases made online with an in-store pickup option will be shipped to the store from our online warehouse. One of our team will contact you when your order is ready for pick up. This process usually takes 1-4 days.