Guest Experience Center
Our Stores Are Open
We have increased our sanitizing protocols and will be practicing social distancing. Cycling plays a large part in our physical and mental health and we want to be there for our guests as we navigate these unchartered waters together.
Contact Us
- 888-231-2453
- E-mail Us
Hello and welcome to our Guest Experience Center page! Working hard (mostly behind the scenes) to make sure you get a great guest experience.
Meet the Team
Mike & Debbe - Founder & Owners (keeping the pedal to the metal on our mission)
Mike's Favorite Bike: Giant Anthem Advanced & Giant TCR Advanced
Mike's Favorite Ride: Noble Canyon up & down. No shuttle weenie stuff. You have to pay to play.
Why Mike Rides: I ride because it clears my mind, relieves stress, challenges me and is just plain fun
Debbe's Favorite Bike: I love my momentum
Debbe's Favorite Ride: My favorite place to ride is Coronado I love taking the ferry from downtown the sea air smells good. I cruise the neighborhood looking at everyone’s garden then I hit my favorite little stores I have my bag on the back for my treasures
Why Debbe Rides: I ride because it’s relaxing I see things differently vs driving it feels good and I enjoy my time alone getting peace and quiet
Dan - the Inventory Man (he orders everything for the whole company - busy guy!)
Favorite Bike: Trance adv 2
Favorite Ride: South Fortuna Summit Mission trails
Why I Ride: I ride to clear my head and explore
Ulyssis - Leader of all the teams (aka:GM) - the guy who makes sure Sh#$ gets done
Favorite Bike: Giant TCR ADV SL & Giant Trance SX
Favorite Road Ride: Start Downtown, up and over Torrey Pines, into Solana beach and back.
Favorite Mountain Ride: Florida Canyon/ Balboa Park urban night ride.
Why I Ride: I ride because it adds life to my days and it helps me inspire others to do the same.
Ryder - our resident digital guru & tech guy
Favorite Bike: Santa Cruz 5010
Favorite Ride: Lake Calavera
Why I Ride: to get outside and enjoy nature.
Alex - he's our online expert making sure you get a great experience
Favorite Bike: Hardtail mountain bike
Favorite Mountain Ride: Otay Lakes & Mount Laguna
Why I Ride: To put a smile on my face and get outdoors with good company.
Rosie - the Money Lady (making sure every penny gets counted and every bill gets paid)
Favorite Bike: I just got a new beautiful GIANT THRIVE womans road bike
Favorite Ride: Mostly along the coast
Why I Ride: For the FREEDOM, Fun and fitness.
Juan
Juan's Team Member Spotlight »Favorite Bike: Giant XTC ADV SS
Favorite Ride: for the local rips HTW29. For chunkier stuff Cuyamaca/Laguna area
Why I Ride: I ride to get away from the hustle and bustle. To get stronger and enjoy the outdoors
Our Guests Tell Us What They Think
Don't just take our word for it, read what our guests think in our Raving Fans Blog below. We love feedback, email our Chief Friendly Officer Debbe@BicycleWarehouse.com