Danny the sales associate who helped me has a superb knowledge of bicycles and adds a personal touch to his selling approach. He is patient and will listen to your needs. I thought this was a very important aspect of the buying experience for me.
The result is I found just what I was looking for within my budget. The fit was SPOT ON. No adjustments needed. Impressive.
This morning the postman delivered a box to my door....from BW. It was a Thank You card and a nice drinking mug ! Pump seat pouch water bottle and bracket were also included with my bike as well as $ points.
I feel guilty for having so many goodies.