May 24, 2016

I recently purchased a mountain bike from Nicole at this location. It truly was an amazing customer service experience. Not only was She amazing but the other guys in the shop were as well. They have a true excitement about getting people out to enjoy the ride and love to share this with those who come in. About 2 days after my purchase and started getting numbness in my hand and went to get an x-ray which showed I have 3 degenerative discs in in my neck and would not be able to ride. When I called Nicole not only was she sympathetic but she contacted Deb, the owner who okayed a full refund for everything I had purchased 30 days prior. This kind of customer service and compassion is unheard of any more.

Thank you all for your time and ride a ride for me!

Caroline K

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