Raving Fans

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Jan 30, 2019

Thomas and his staff know all about what ride is good for you. I've bought all my accessories from this store and I'm looking to purchase a new MTB soon and thse guys are at the top of my list...

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Jan. 29, 2019

The staff was extremely helpful and informative. I am brand new to the cycling world and was seeking a bike for commuting and trail riding. Erin suggested a gravel bike and helped me through the entire process, making sure I...

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Jan. 28, 2019

Hi Debbe, I want to say thank you for the great service I always receive from Mr. Ryan in Temecula. He's now helped me with my second bicycle from Bicycle Warehouse. And I'll get my 3rd bicycle from BW when...

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Dec. 24, 2018

I just wanted to give a Shout Out to salesman Mike Hendrix, he was helpful, informative, and so patient with us and the purchase of a new bike for our daughter. She loves the bike and we were so happy...

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Dec. 23, 2018

Dear Debbie, I just wanted to let you know that you have an amazing staff! Louie was really helpful and accommodating. I will definitely be shopping here again. Robert Mahtesian

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Dec. 17, 2018

I'm very satisfied with the customer service and the knowledge that they have. But to be honest I'd rather give a score of a 100. It's nice to feel welcome into a store. And I always let friends and family...

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Oct. 25, 2018

Louie, just wanted to thank you for setting me and my wife up with new bikes and gear! She loved the one we picked out for her birthday. We've been riding our bikes every chance we get and I absolutely...

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Oct. 19, 2018

I am located all the way on the east coast and was searching the web on way on how to fix my bike. I came across Bicycle Warehouse and they had live chat available and were a tremendous help. I...

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Oct. 17, 2018

Thank you Bicycle Warehouse with my Giant wheel warranty issue! Especially Ethan and everyone in service area! I had a spoke pull through issue on front wheel and rear hub problem. Giant was going to send me new front wheel...

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Oct. 16, 2018

Hi Debbie, I'm a customer from Australia - I have ordered from your website multiple times. Just wanted to say thank you for offering international shipping because I have been able to get my hands on some products that aren't...

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Oct. 11, 2018

Hi Debbe, I received Order #8430 from Bicycle Warehouse on Tuesday, 10/2/18.  The tires and tubes were exactly what I needed.  Unfortunately, one of the tires had a cut in the sidewall, but you quickly shipped a replacement to me...

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Sept. 12, 2018

Hi Debbe, I just wanted to let you know that I just got home from purchasing a bicycle at your San Marcos store.  Mike helped me out a ton and I’m super happy with the purchase.  It’s a lower end...

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