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Raving Fans

March 27, 2019

Love my 2018 Hook it's bold and big, complex but simple too . Not heavy like others with big tires and big frame just right for me rides awesome!!! Big Thanks to Bicycle warehouse very appreciative of your business

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March 26, 2019

Dear Debbe, I received my bike yesterday. THANK YOU!!!!!!! I'm riding it today you guys are the best, can't believe how fast you guys took care of me. I deal with alot of different companies in my line of work takes weeks sometimes to even get a reply, tell everyone at Bicycle Warehouse Thanks Again Your costumer Mike Jaquez

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March 22, 2019

Thank you for the great communication. I have received all my items, including the water bottle. Again, the communication was top notch. Will definitely order from you again. Thanks.

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Oct. 19, 2018

I am located all the way on the east coast and was searching the web on way on how to fix my bike. I came across Bicycle Warehouse and they had live chat available and were a tremendous help. I went from having no idea on how to upgrade my bike to various suggestions and even video tutorials on how to fix spares. Looking forward to fixing my bike now....

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Oct. 16, 2018

Hi Debbie, I'm a customer from Australia - I have ordered from your website multiple times. Just wanted to say thank you for offering international shipping because I have been able to get my hands on some products that aren't released in Australia or not in the same range of colours available in overseas markets via your website. Also thanks for the excellent customer service. Your staff are so great,...

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Oct. 11, 2018

Hi Debbe, I received Order #8430 from Bicycle Warehouse on Tuesday, 10/2/18.  The tires and tubes were exactly what I needed.  Unfortunately, one of the tires had a cut in the sidewall, but you quickly shipped a replacement to me which I received on Tuesday, 10/9. Just had to say a big THANK YOU for the quick response.  Both of my bikes are all set with the new tires/tubes and...

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July 24, 2018

Bought a 2018 Giant Anthem Pro 29 1 in July of 2018; entire experience was stellar. Appreciate the fact that their website shows actual inventory, LiveChat is with people that actually know the product; in my case I actually spoke with Debbe, the owner.  Met her in person when I picked  up the bike, so that was neat. (Kearny Mesa location)Beau and Eryk were fantastic.Thanks again!  Happy riding!!!

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June 29, 2018

Hello Debbe and Ulyssis, I wanted to thank you for the outstanding service and for getting me back on the trails.  The new bike is absolutely amazing!  I really appreciate all of the time and information Ulyssis provided.  I don’t think I’ve stopped smiling since my first ride on the new bike! Thanks again, Michael Ryan

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January 11, 2018

Hi Debbie I just want say that I was very impressed with my recent purchase from bicycle wharehouse. The price was great , shipping was free ,we recieved it In good condition and in only three days. WOW! Great job guys Keep up the good work Rick W

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November 1, 2017

Giuseppe,I love the bike. Due to the weather here I’ve only gotten one ride in so far but it was a good one. I’ll be taking off for Bentonville Arkansas on Friday for 3 days of riding so that the Trance and I can get to know each other better! I can’t tell you how grateful I am that you helped me work out getting this bike. I will take...

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Sept. 7, 2017

Debbe – I want to thank you and Brian for your courtesy in helping me with my purchase of my new Diamondback Haanjo. As advertised – Two Day Shipping. I placed the order Monday evening (Labor Day) and received it on Wednesday. It took a few long minutes to get it all together. I am very pleased with this bike. I look forward to cycling tomorrow morning. Thank you both...

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