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Raving Fans

Feb. 1, 2019

Very happy with the bike I bought as a total noobie to the scene. Staff is cool and helpful. Hoping this thing helps me shed some lbs. Kyle

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Jan 30, 2019

Thomas and his staff know all about what ride is good for you. I've bought all my accessories from this store and I'm looking to purchase a new MTB soon and thse guys are at the top of my list go go to first. Larry W.

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August 31, 2018

Thomas is absolutely awesome. Very knowledgeable, super helpful. I fully recommend this shop.  -Dee

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August 31, 2018

Thomas is absolutely awesome. Very knowledgeable, super helpful. I fully recommend this shop.  -Dee

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June 18, 2018

Debbie, I wanted to drop you a quick email to let you know you have an absolute rock start employee in Matt at your Carmel Mountain store. I’ve purchased two Giant Talons from him for my two kids. Was initial drawn in by the prices and what I could get for my money in the Giant line. But more importantly the customer services I’ve seen from Matt is rare in...

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May 3, 2018

Thank you Debbie, your staff is awesome very knowledgeable and helpful great experience! You were highly recommended by a friend of mine.Definitely enjoying the bike, gonna be returning pretty soon for some other gear and oh yeah forgot about the tune up thank you again. I'm a customer for life now. =0) Sincerely, Jesus Cecena

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April 29, 2018

Debbie, just a note to tell you that Garrett and Matt did a fantastic job in marketing my ebike to me. I say "marketing" intentionally because they did exactly as you are supposed to do when dealing with the public: asking a few questions and then listening. If only high-pressure salesmen could learn from Garrett and Matt that when you listen, the potential buyer will tell you exactly what he...

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March 26, 2018

Came in and talked to Mike H. He was super informative I got the bliss and the talon from him and a set of helmets for my husband and I. We were assisted without pressure despite a packed store! Definitely would ask for Mike if I were shopping again.

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March 5, 2018

Good afternoon Debbe,I just want to take the time to thank Thomas and the staff at the Carmel mountain location for there outstanding customer service. My wife and I have been looking around the past week to purchase our mountain bikes, Thomas’s great customer service brought us back. His knowledge and time he gave us on mountain bikes was amazing. Overall we had a great experience and we will definitely...

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September 27, 2017

I would definitely recommend buying a bike from Bicycle Warehouse. Matt and Thomas were very helpful with all of my questions. I've had my bike for a week now, and everything is perfect with it. Thanks guys!!!!!

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September 15, 2017

Hi Debbe, Just to let you know, I love your store and website.  The website covers everything.  Matt is very customer service oriented, knowledgeable, dedicated, friendly and helpful. He repaired the tubes on one bike and I donated the other bike to your African Project. I will spread the word that this is the "go to" bike shop. Merle

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July 5, 2017

First off I would like to say thanks to Matt for being patient ( shopping for a bike with a 2 year old can be an adventure ) ! I had a pretty basic idea of what kind of bike I wanted but I am new to mountain biking so I had a ton of questions . It never felt like a sale but a genuine conversation . I finally...

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