September 5, 2017

Debbe -

My name is Steve and I just bought a 2017 Santa Cruz Hightower from Ryan Harlow at your San Marcos shop and I have to tell you how absolutely THRILLED I am with my purchase and the whole experience!
Ryan was fantastic - not only was he incredibly helpful but he took the time to answer all of my questions and helped me to shop your inventory so that I could find something worthy to ride that was within my budget.
More importantly (to me anyway) he engaged my teen age son in a super professional manner - which I wish I saw more often. My son is the true mountain bike pro in our house and I am just trying to keep up with him - hence the new/upgrade bike - and he walked away incredibly impressed by Ryan's knowledge and demeanor as well as how he treated him.
Then when Ryan called me yesterday to see if I had been for a ride yet and if I liked the son and I were stunned.
This was our first time shopping at Bicycle Warehouse and we now consider it our go- to local bike shop. Ryan has earned my business and our loyalty as customers.

Thank you!


Steve and Tanner Kahn

La Costa Mountain

Back to blog

Got questions? We'd love to chat!

Reach us Monday-Saturday 9-6 PST

Bicycle Warehouse, it's your world, ride it!

Store Hours: Tuesday-Saturday 11:00 am - 6:00 pm
Find a Bicycle Warehouse Store Near You!

1 of 4