September 4, 2017

Dear Debbe,
I wanted to provide you with some feedback regarding our recent bike purchase. 
Bike Specialist Arturo displayed high value in Customer Service and Satisfaction. 
The following were evident:
- high value in Customer Service
- knowledgeable regarding bike options
- thorough explaining and reviewing warranty 
- above and beyond i.e. staying after hours to complete sale ensuring we were comfortable with transaction
Overall Arturo had a great attitude and a positive approach. 

Wendy & Jeff Gaines
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