I've done business with a lot of shops over the years but I have to say the Bicycle Warehouse Encinitas location really rocks. Robb helped me out with an online ordering problem with a Bell helmet and then was able to come up with a Giant hanger conversion kit that I'd been in search of for months! Most of the shops I'd been to had no idea what I was talking about but Robb knew immediately! Great service and friendly, knowledgeable people. I'm from out of town but it might be worth the drive from L.A. for the great service!