October 23, 2017

Hello Debbe,

It was good to meet you in person at your Kearney Mesa store. My name is Hector, I was the one with the Santa Cruz Nomad 4 when you walked in. We rode our bikes all summer long, going to Mammoth Lakes several times and also Big Bear with local rides locally. Below is a link of some of our pictures of our bikes at Mammoth Lakes and Big Bear, if you want to download the pictures to use in your FB, website, etc... your more than welcome to.

Wanted to let you know that you have a great selection of bikes. My wife and I bought our first bike at your Temecula store and Ryan helped us choose our bikes. At the time Ryan helped us get the Giant Stance 2. Over the last 2 1/2 years we have moved on up from Stance to Bronson and now the Nomad 4 CC X01. Brian at the Temecula store is a great guy. We went back and forth until we finally got our Nomad 4, just in time before our trip to Mammoth Lakes. We were also glad to see that Ryan was promoted to a manager at your San Marcos store. He does a great job! Ryan has been very helpful to us from day one! This was very important to keep us and I am sure other customers coming back. I kid with Ryan that every time I walk into the store I leave spending $1,000 and actually just spent enough to buy another bike. LOL... Ordered the XX1 Eagle for both our bikes, Ryan helped me get this ordered and hopefully installed next week. Also stopped by again, ordered two of the Fox Factory 36 forks. Waiting on our Chris King hubs that should be arriving next week. I do want to tell you that Ryan goes out of his way to help me out. When I was ordering the parts, he would get back to me the next day or the same day after he would get the information to make sure the items I needed would be available and would work on our bikes.
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