My name is Teri Panagiotopoulos and I bought my bike there at the end of August early September. Rene helped me and he was very knowledgable. I went back a few weeks later for my fitting and Jesse was the one who helped me. Jesse was very knowledgeable as well even wanted to change something on my bike that he thought might be an issue for me, I declined for the moment and wanted to see how I would do without the change. Well sure enough he was right, quite impressive! I’m going to bring it in to have it changed. Anyway just wanted to let you know you team not only knows bikes but are very professional and fun! I appreciate great customer service and I look forward to my next visit to bicycle warehouse!