July 5, 2017
Hey Debbe, Just wanted to give you a quick update. I went back to the Carmel Mountain store last night. Jeff almost had me talked into the Stance 2. I couldn't do it, but he was able to Convince me to spring for the Talon 2 AND sold my wife a Liv Tempt at the same time! I think I'm safe now, every member of my family is now riding a Giant bike from your store. Seriously, Jeff is a great employee and you guys are lucky to have him. Even though we were buying relatively inexpensive bikes, he treated us like we were buying top of the line. The first bike we bought from you was April of last year and now 3 more in the last 48 hours. Matt and team at the Carmel Mtn store are doing something right.