I am email feedback about my experience at Bicycle Warehouse the other day. Eric was the one to help my husband and I. I appreciate how helpful and informative Eric was, without being high pressured sales. We were shopping in the area and had no intention of buying a bike, but decided to check out the shop since we were next door. Because Eric answered questions, gave us space, and didn’t try to “talk us into” anything, we left to finish our errands and came back to buy the bike. I personally will leave (even if I intended on purchasing something) if I feel pressured to buy.
Thank you for the positive experience at your store. I love my new bike!