I wanted to expression my thanks and complements to you and your fine team out in San Marcos, Jesse, Erik and Louie.
I have been a customer for about 18 months.
I have been an avid cyclist for the better part of 50+ years. I have ridden all over the USA and Europe. In fact, I really cycled like a fool in Germany, France, the UK, etc.
I have used cycle shops around the world. And, for 2 years, here in SoCal. (I live in Carlsbad.)
I have moved more than 25 times in the last 48 years. So, as you can imagine, I am used to finding the necessary things in life: a welcoming church, a good barber, caring medical providers, AND a good cycle shop, among others.
Trust me when I say, I've been to many shops in the North County area. None, not one, matches the team in San Marcos. The minute I walked into that store about 18 months back, I knew I found a great place.
Jesse and Erik were on duty, they welcomed me, helped me with my cycle maintenance issues and were just great.
Since then, I have always taken the 20 minute drive (maybe 45 minutes on bad days) to get my bikes serviced, etc.
I cannot praise enough your three superstars! Were it not for the great support and service from Jesse, Erik and Louie, I may have continued my search. I have recommend the shop to friends, some have bought bikes, or had theirs serviced there and they all agree - you are lucky to have that team.
Sadly, I must end our relationship...sadly...I am moving back to the east coast...and I will begin anew my search for the perfect bike shop...I doubt I will be able to meet another team like the San Marcos guys.
Thank you, and ALL your folks for making cycling a joy...and please give the San Marcos Trio a pat on the back. They deserve it.