Game Changing Experience. I went in to look for a bike for my wife and was helped one of the employees, Troy. Genuine guy who wants to share his passion for riding with everyone who comes in the store. He took the time to show me around the shop and explain all the different options and services they provide. Changed the way I think about bike shops and customer service. Definitely found my new bike shop (even though I only own Trek bikes!). Top notch experience. I rarely write reviews but this business deserves a great one.