January 18, 2017

Posted on
Hi Debbe,

In one word, a totally, awesome, mind-blowing, satisfying, and rewarding experience. okay, so perhaps more than one word 😊

Your team at Temecula has provided me unbelievably polite and professional service; I could not be happier with my recent purchase, and knowing anytime I have a question, gear need, trail knowledge, you name it, your team at Temecula has the answer. Further, my appreciation extends to your rewards program, your fantastic service department (trued up a wheel after my daughter was hit by a car), the cleanliness of your stores, and most of all the incredible customer service I receive each and every time I walk in one of your stores.

It is (unfortunately) rare these days to find people who are consistently passionate about what they do, how they treat customers, back the products they sell, etc. I can tell you that based on my experiences to date with Brian, Ryan, Garrett, and Cody, you have an exceptional team handling Bicycle Warehouse in Temecula.

Job well done and (please) keep up the great work!

Thank you.

Regards,

Rob Dickey

Murrieta, CA

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