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Jan. 28, 2019

Hi Debbe,

I want to say thank you for the great service I always receive from Mr. Ryan in Temecula. He's now helped me with my second bicycle from Bicycle Warehouse. And I'll get my 3rd bicycle from BW when that day arrives. As for Ryan, I simply cannot say enough good things about him. I'm hearing challenged and I cannot use a phone, yet, Ryan will text me regarding my orders, service, etc.

Most people today will say that customer service is dead - a thing of the past. Apparently those who say that haven't shopped at Bicycle Warehouse. As for me, I'm a customer for life at Bicycle Warehouse.

Sincerely,

Mark

KINDNESS is the language which the Deaf can hear and the Blind can see. (Quote by Mark Twain)

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