I explained that I am not a cyclist but would only be riding a couple miles at a time because I was trying to get fit. They refused. I told them I understand that my form would not be ideal but that I'd be cruising my neighborhood. Still refused.
I was soooo discouraged and have not been on my bike since. I decided it was time to get back on so I called BW and they told me to bring it in. They actually cared when I explained and said if I wasn't comfortable, I wasn't going to ride. EXACTLY! They also fixed something with my brake/chain and were so wonderful about everything. Not pretentious and didn't try to up sell me. If I ever need anything, I'm going here and you should too! ***Oh and apparently I put my seat on backward and he caught and fixed that!