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August 15, 2016

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I was in the market for a new bicycle. I visited three other bike shops before stopping at Bicycle Warehouse. I walked in and Carlos Quintero immediately greeted me and let me know that he would be with me as soon as he got off of the phone. Carlos was very patient with me and listened to what I had to say and answered all of my questions. He suggested two different bikes based upon what I had told him. After test riding both of the bikes he suggested, I had a tough decision. Ultimately I decided to buy the Giant Fastroad. Carlos really treated me right, without the outstanding customer service he gave me I might not have purchased a bicycle that day. I look forward to many miles on this bicycle. -Joseph Gaines

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