Hello Debbe I just wanted to say that i went in Tuesday to get some biking shoes and cleats. Both Christen and the other gentleman that was working were extremely friendly. Christen helped me select a style and size while the other gentleman attend the store. Christen was very patient and got me exactly what i asked for and had me in and out in a very timely manner. Christen also was able to answer my questions about maintenance for my bike as well. You have a great staff hope the store is there for years to come.