I received a phone call letting me know that the repairs on both of our bikes were completed. I came into the store and my wife's bike wasn't in the shop. A quick call and a very enjoyable 20-minute wait were all I needed -- and my wife's bike was delivered to the PB shop. Awesome service!
Comment 2: Every employee I encountered was professional, patient, knowledgeable, tolerant of my bad sense of humor, and good-natured. My two visits to the store were awesome and you've cemented me as a customer for life!