Carlos Q was awesome and very patient, his biggest concern was finding me the right bike that fit my budget. Didn't rush me to buy, he even told me to go home and sleep on it and to not make rash decisions. That alone was enough for me to see that Bicycle Warehouse and their Team are not just after my money but truly want me to enjoy my new bike. I am a Bicycle Warehouse customer for life. Everyone in the store is very friendly and helpful, Marcos has given me great advice and local trails to go ride and even went for a ride with Carlos where he was teaching me a few things. Very Satisfied!!! Thank you for everything.