Dear Debbe at BicycleWarehouse,
I just wanted to tell you how happy I was with Nate Mallory's customer service on Saturday, March 27th. We've been loyal customers at Bicycle Warehouse for years- buying a few bikes for our kids and myself. It's your employees like Nate who make me keep coming back. He made buying my bike fun, helpful and so easy. He hooked me up with an awesome bike, helmet, shoes and supplies. His bike knowledge coupled with his fun personality made the experience great. It's tough buying a new bike when yours was stolen, but I'm super happy with my new set of wheels.