I gave Bicycle Warehouse 5 Stars and I didn't even buy a bike from them, here is why! I stopped in one day to kill a little time and Nate came up to me and I let him know that I'm in the market for a new bike but could not buy form his store because I have a Trek Credit Card and didn't want to open another retail account. Nate educated me on certain things and even offered me his contact information so that I could reach out to him for his advice. Trust me I did several times! Even though he knew I would not be buying a bike from his store he went out of his way to help me out and I cannot thank him enough. Nate, you know I will be taking care of you and your store here soon!