Debbe... I asked Ulyssis for you eMail because I wanted to let Bicycle Warehouse management know how impressed I was with Ulyssis from technical knowledge, to sales support to service.
I'm a CAT 3 and have raced for many invitational team have have a suite of bikes some costing over $10K and this was my first time back to a Bicycle Warehouse since buying a 29er single speed at your PB location where I was less impressed.
Mike Ash